Privacy Policy

Water Heater Leak Repair Texas finds and fixes leaking tank and tankless water heaters for homeowners, landlords and property managers in Texas, and replaces heaters whose tanks have failed. "We" and "us" mean the business that runs this website; "you" means anyone who visits it or calls us.

Information From Calls

A phone call is the only way to reach us through this website. When you call, we receive the information your phone network passes along, which is normally your phone number and the date, time and length of the call. You may also tell us your name, the address of the property with the leaking heater, what the leak looks like and where the heater sits (garage, attic, closet or utility room).

Information From Browsing the Website

Google Analytics 4 collects information about how the site is used. That includes the pages you view, how long you stay, the type of device and browser you use, the website or search that sent you here, and a general location such as a city or region worked out from your internet connection. It also records when you tap a call button, so we can see which pages lead to calls. Google Analytics does not give us your name or your phone number.

We use the information from a call to talk with you about the leak, work out whether it is a valve, a fitting or the tank, arrange a visit to the property, and call you back if the line drops or we need a detail we missed.

We use website analytics to see which pages are useful, which lead to calls and where the site is hard to use. We look at totals and trends, not at single visitors.

We do not sell your information, rent it out or share it with anyone for their own marketing.

A cookie is a small text file a website stores in your browser. This site uses cookies only for analytics.

• Google Analytics 4 sets first-party cookies (their names start with _ga) that let it tell a returning visitor from a new one and measure how the site is used across visits.
• Google Search Console and Microsoft Bing Webmaster Tools set no cookies in your browser. They report, in totals, which searches showed our pages and how often people clicked.

You can block or delete cookies in your browser settings, and the site will still work, including every call button. Google also offers a browser add-on that stops Google Analytics from collecting data about your visits.

A small number of outside companies handle information for us so the site and the phone line can run:

• Our hosting provider (Cloudflare, with Vercel used for preview copies of the site) delivers the website to your browser. It processes your internet address and basic request details to serve pages and block attacks.
• Google and Microsoft run the analytics and search tools: Google Analytics 4 and Google Search Console from Google, and Bing Webmaster Tools from Microsoft.
• A call-tracking provider, once our phone line is connected through one, routes calls to the person answering and logs the call details described above.

We keep call details only as long as we need them to deal with your water heater and keep a sensible record of the work. Analytics data is kept for the period set in our Google Analytics settings, after which Google deletes it. Search data in Search Console and Bing Webmaster Tools is kept by Google and Microsoft under their own rules.

You can ask us what information we hold about you from a call, ask us to correct it, or ask us to delete it. Call the number on the website and tell the person answering what you want. We may need to confirm the phone number you called from before we act on the request. Making a privacy request does not change how we handle your water heater job.

This website is for adults dealing with a water heater. It is not aimed at children under 13, and we do not knowingly collect information from them. If you think a child has given us information on a call, tell us and we will delete it.

If the way we handle information changes, for example when a new tool is added to the site, we will update this policy and its effective date. The version on this website is the one that applies.

For any question about this policy or the information we hold, call Water Heater Leak Repair Texas on the phone number shown in the header and the call bar of every page.

The information here is general. It is not legal advice.